What is the check-in and check-out policy at W Dubai - The Palm?
Check-in is at 15:00 and check-out is by 12:00.
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W DUBAI - THE PALM
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Key details
About the Hotel
West Crescent, Palm Jumeirah, Dubai,
- Steps from the beach
Great
8.6
8.9
4.7
4.1
Located about 6 km from the 36 - hole Emirates Golf Club in Dubai, the 5-star W Dubai - The Palm Hotel offers a Turkish steam bath and a Jacuzzi. Featuring 339 rooms with views of the sea, this fantastic hotel is within a 10-minute drive of the vast Atlantis Aquaventure Waterpark.
Location
The hotel lies in Palm Jumeirah, which is an artificial island in the shape of a palm tree and home to glittering resorts, as well as the Aquaventure Waterpark, now the largest in the world, 3.3 km from the Al Ittihad Park. There is an own beach approximately a 10-minute walk from Dubai - The Palm.
A family vacation to Dubai will become more exciting if you visit Dolphin Bay Aquarium lying 3.4 km from the accommodation.
The sophisticated hotel is perfectly situated 30 minutes' drive from Business Bay train station.
Rooms
W Dubai - The Palm Hotel offers rooms with a balcony and a sitting area featuring air conditioning, along with an iPod dock and a flat-screen TV with satellite channels. Furnished with a writing desk, they also have sound-proofed windows. Bathrooms inlude a bidet, a roll-in shower, and a separate toilet, and such fine comforts as dryers and bathrobes.
Eat & Drink
This accommodation offers a continental breakfast daily. Wet Deck, one of the 5 onsite restaurants, provides international dining. There is an à la carte restaurant with city views on the site of W Dubai - The Palm Hotel. The beach bar provides you with a place to unwind. There is also a restaurant with different international dishes in the area.
Leisure & Business
A sauna and spa therapy are available for additional fees. Guests will be able to enjoy access to a heated swimming pool with a hot tub. Dubai - The Palm offers opportunities for sport lovers, including diving and racquetball provided onsite. This Dubai hotel features 11 treatment rooms to add to a perfect stay. This hotel also has meeting rooms and a conference space where a catering service can be arranged.
“W Dubai - The Palm stands out with its playful design, private beachfront, and the culinary artistry of Michelin-starred chef Massimo Bottura; the exclusive rooftop lounge promises unforgettable sunset views. It's my opinion that this hotel caters to those seeking a vibrant, luxurious escape in Dubai. A modern oasis with stellar views of the Arabian Gulf.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Spectacular Terrace Room 1 King Private Balcony includes 3 hours of Flow of Selected Drinks2 persons55 m²1 King-size bedtrueAir conditioningBalconyroom details
- W Suite 1 Bedroom Suite 1 King Partial Ocean View Private Terrace includes 3 hours of Flow of Selected Drinks2 persons100 m²1 King-size bedPartial ViewAir conditioningBalconyroom details
- Fantastic 1 Bedroom Suite 1 King Private Terrace includes 3 hours of Flow of Selected Drinks2 persons167 m²1 King-size bedAir conditioningBalconyroom details
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Diving
- Cycling
- Squash
- Sports trainer
Guest Parking
- Electric kettle
- Dryer
Services
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness centre
- Turkish bath
- Steam room
- Jacuzzi
- Massage
- Pool with view
- Shallow end
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
W Dubai - The Palm offers an array of dining experiences that merge culinary artistry with stunning environments. From vibrant rooftops to elegantly modern spaces, each venue invites guests to indulge in a symphony of international flavors amidst alluring atmospheres.
W Dubai - The Palm Location
West Crescent, Palm Jumeirah, Dubai,
Explore Dubai
Explore the Palm Jumeirah
Aquaventure Waterpark
10 minutes' drive
The largest waterpark in the Middle East features thrilling slides, a private beach, and marine experiences. A must-visit for families!
The Lost Chambers Aquarium
8 minutes' drive
Home to thousands of marine animals, this aquarium offers intriguing exhibits and guided tours, perfect for ocean lovers.
Palm Jumeirah
30 minutes walking
This iconic man-made island features stunning views and unique architecture, ideal for a leisurely stroll along the boardwalk.
Dolphin Bay
10 minutes' drive
An unforgettable experience swimming with dolphins. Booking in advance is advised to secure your spot in this thrilling encounter.
Ski Dubai
20 minutes' drive
Indoor skiing and snowboarding in the desert! Perfect for adventure seekers, this attraction offers rentals and lessons for all levels.
Liv Dubai
1 minute' walk
Known for its vibrant atmosphere, offering a blend of Middle Eastern and international cuisine. Reservations recommended for peak times.
All'onda
7 minutes' walk
A fine dining establishment with Italian seafood specialties and stunning views. Ideal for couples looking for a romantic evening.
Club Rush
5 minutes' drive
A lively venue for nightlife with dance parties and themed events. Suitable for young audiences seeking a vibrant party atmosphere.
Dubai Marina Yacht Club
10 minutes' drive
A scenic spot with live music and occasional events, perfect for family outings or casual meet-ups while enjoying waterfront views.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs AED 155 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Norwegian, Hungarian, Japanese, Chinese, Greek, Russian, Turkish, Arabic, Korean, Hindi, Bahasa Indonesian, Afrikaans, Georgian, Lithuanian, Albanian, Serbian, Tamil, Thai, Tagalog / Filipino
Number of floors:
7
Number of rooms:
339
Former name
hometown holiday homes - grandeur residence
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Family pool
Helpful staff
Delicious breakfast
Cons
Crowded dining room
Guest reviewsbased on 2057 reviews
Laurence from United Kingdom
Couple
Fantastic 1 Bedroom Suite 1 King Private Terrace includes 3 hours of Flow of Selected Drinks at Aether Bar
5 nights in November 2025
|
Reviewed: February 01, 2026
6/10
dark room long line
the room was generally dark i did not like it a lot i also found a big hairball on the floor it was very disgusting they offered a different room after i complained but it took time i was too tired to switch since i had arrived late breakfast was very packed and small you have to wait in a long line if you arrive late
0 Helpful
Emily from United Kingdom
Couple
Fabulous Room 1 King Bed Ocean view Private Balcony
4 nights in November 2025
|
Reviewed: January 23, 2026
9.3/10
Really good Stay at a Fabulous Hotel
funky rooms superb restaurant fantastic space awesome wet deck
We chose this hotel, looking for a resort-based holiday. This hotel looks fabulous , and the rooms are funky. The restaurants are superb , public spaces are fantastic, and the wet deck is awesome. Service across the hotel is really good. Therefore, we had fantastic days and enjoyed the facilities. We dined at Akira Back and Torno Subito. Both restaurants had set menus with inclusive drinks, offering great value. A rooftop bar featured some great cocktails. Ryan looked after us around the pool with great food and beverage service.
Facilities
9/10
The fitness center has modern equipment including treadmills and stationary bikes. Guests can enjoy multiple pools, each with comfortable loungers and shaded areas. There is also direct beach access with well-kept sunbeds and towel service.
Dining
10/10
Breakfast includes a wide selection of hot and cold items. The main restaurant offers a buffet with international cuisine. Several on-site restaurants provide diverse dining experiences, including a rooftop bar with signature cocktails.
Rooms
9/10
Our room had a king-size bed, a private balcony, and ocean views. The bathroom included two separate sinks and a rainfall shower. A minibar was stocked with beverages and snacks, and replenishment occurred daily.
Service
9/10
Staff members were helpful. They assisted with luggage and provided information about hotel amenities. The concierge service offered recommendations for local attractions. Housekeeping kept the rooms clean, with turndown service available upon request.
0 Helpful
|
Robert from Germany
Couple
Fabulous Room 1 King Bed Ocean view Private Balcony
4 nights in November 2025
|
Reviewed: January 23, 2026
6/10
noisy room blackout curtains
the staff were helpful especially sunita near the pool she was very kind
the hotel seems to be struggling with noise i got a room facing the road it was quite noisy at night the curtains also were not blackout light got in in the morning it was not relaxing at all
0 Helpful
Jayden from Canada
Family with children
fabulous room 1 king bed ocean view private balcony
4 nights in November 2025
|
Reviewed: January 03, 2026
6/10
underwhelming stay at a high price
poor music quality buffet selection
the room was big and the shower was good.
The pool was shallow and split into different shapes. There was no opportunity to cool down. the wet deck was full of drunks, and the music quality was poor, it just sounded like a racket. the buffet selection was underwhelming and the hot food was barely warm.
0 Helpful
Elliot from United Kingdom
Family with children
Fabulous Room 1 King Bed Ocean view Private Balcony
5 nights in November 2025
|
Reviewed: December 30, 2025
9/10
Nice Stay at the Palm
clean room spacious room breakfast options
i found the room super clean. it was also spacious and comfy. the staff were cute. breakfast offered different options.
0 Helpful
Garry from United Kingdom
Couple
Wonderful Double Room Two Double Beds Garden View Private Balcony
5 nights in November 2025
|
Reviewed: December 29, 2025
9.3/10
Totally Charmed by This Hotel!!!
miami vibe friendly staff quality dishes fine design
This hotel has a Miami vibe. There's even a pool party during the day. The service was really good! Bittu and Emi were very friendly. The beach is fantastic. It is well kept and spacious. Buffet dining options include an very nice variety of high-quality dishes. The room design is fine. It is modern and colorful. Everything is laid out thoughtfully. The design makes the space both functional and beautiful.
Rooms
9/10
The room was spacious. It featured garden views from a private balcony. It had a modern design with colorful accents that definitely caught my eye. It also has comfortable beds and high-quality amenities.
Dining
9/10
The breakfast buffet offered a wide selection! There were both healthy choices and indulgent options. The restaurant staff were very attentive. Akira Back delivered excellent hospitality during my dining experience.
Location
10/10
The hotel provides amazing beach club views overlooking the bay. It is suitable for a family evening. You can also meet with friends there. It is perfect for a romantic vacation!
0 Helpful
|
Show more reviews
FAQs
About W Dubai - The Palm
How far is W Dubai - The Palm from Dubai International Airport?
The hotel is 38 km from Dubai International Airport.
Are pets allowed at W Dubai - The Palm?
Pets are allowed with possible additional charges.
What amenities can guests expect in the rooms at W Dubai - The Palm?
Rooms feature air conditioning, a flat-screen TV, a coffee machine, and free toiletries.
Is Wi-Fi available at W Dubai - The Palm?
Free Wi-Fi is available in all rooms and public areas.
What dining options are available at W Dubai - The Palm?
Guests can enjoy dining at on-site restaurants offering Italian and Latin American cuisines.
What recreational facilities are offered at W Dubai - The Palm?
The hotel features two outdoor swimming pools, a fitness center, and a dedicated children's area.
Is parking available at W Dubai - The Palm?
Free private parking is available on-site without a reservation.
What are some nearby attractions to W Dubai - The Palm?
Nearby attractions include Aquaventure Waterpark (3 km) and Burj Al Arab Tower (14 km).
Does W Dubai - The Palm have a beach?
Yes, the hotel has a private beach area and beach access for guests.
What language is spoken by staff at W Dubai - The Palm?
The staff speaks multiple languages, including English.
What special features does W Dubai - The Palm offer for fitness enthusiasts?
The fitness center is equipped with Life Fitness equipment and includes outdoor terrace access.
What dining experience can guests expect at Liv, the on-site diner?
Liv offers a playful all-day dining experience with a variety of unique dishes and breakfast options.
Is there a spa available at W Dubai - The Palm?
Yes, the hotel features AWAY Spa, offering a range of wellness treatments and services.
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